Last Updated: November, 2025

Welcome to Firerio (“we”, “our”, “us”). By accessing or using our website, software products, or services, you agree to these Terms & Conditions. If you do not agree, do not use our platform or services.


1. Scope of These Terms

These Terms govern:

  • Your use of the Firerio website

  • Firerio’s software products (web, mobile, cloud, SaaS, tools)

  • Firerio’s professional and custom software development services

By using any of these, you accept these Terms.


2. Eligibility

You must:

  • Be at least 18 years old

  • Have the authority to enter into a binding agreement

If you use Firerio on behalf of a company, you confirm that you are authorized to do so.


3. Use of Our Products & Services

You may use Firerio products and services only for lawful purposes. You agree NOT to:

  • Reverse-engineer, modify, or copy our software

  • Interfere with or disrupt our systems

  • Use our services to build a competing product

  • Misuse APIs, servers, or communication channels

We reserve the right to limit or terminate access for misuse.


4. Accounts & User Responsibilities

When you create an account, you must provide accurate information. You are responsible for:

  • Keeping your credentials secure

  • All activity under your account

  • Not sharing unauthorized access with third parties

If you suspect unauthorized access, notify us immediately.


5. Intellectual Property

All content, software, code, graphics, branding, and materials are the property of Firerio.
You receive a non-exclusive, non-transferable license to use our products and services as intended.

You may not:

  • Sell, resell, or redistribute our products

  • Claim ownership of our IP

  • Rebrand or white-label without written permission


6. Custom Software Services

If you hire Firerio for custom development:

  • All project requirements must be mutually agreed upon

  • Deliverables, timelines, and scope will be defined in a written agreement (SOW, contract, or invoice)

  • Additional features or work requests may incur extra costs

  • Delays caused by the client are not the responsibility of Firerio

Ownership of custom deliverables will be stated in the contract. Unless otherwise agreed, Firerio retains ownership of reusable components, frameworks, and internal tools.


7. Payments & Billing

For products:

  • All purchases are final unless stated otherwise

  • Prices may change at any time

For services:

  • Payment schedules will be outlined in the agreement

  • Delayed payments may pause development work

  • Invoices must be paid within the specified timeframe

Any late payments may incur additional charges.


8. Refund Policy

Products:
Refunds are provided only if explicitly mentioned for the specific product.

Services:
Once a project has started or deliverables have been partially or fully handed over, refunds are not applicable.


9. Warranty Disclaimer

All products and services are provided “as is” and “as available.”
We do not guarantee:

  • That the software will be error-free

  • Uninterrupted service availability

  • That all bugs can or will be fixed

You use Firerio products and services at your own risk.


10. Limitation of Liability

To the maximum extent permitted by law, Firerio is not liable for:

  • Loss of revenue, profits, data, or business

  • Service interruptions

  • Delays caused by third-party providers

  • Misuse of products or services

Our total liability will never exceed the amount you paid to Firerio in the last 3 months.


11. Third-Party Services

We may use or integrate third-party tools (e.g., hosting, analytics, payment gateways).
We are not responsible for third-party failures, policies, or actions.


12. Termination

We may suspend or terminate your access if:

  • You violate these Terms

  • You misuse our products or services

  • You fail to make required payments

You may also stop using Firerio at any time.


13. Changes to These Terms

We may update these Terms occasionally.
The updated version will replace the previous one with a new “Last Updated” date.


14. Contact Us

For questions regarding these Terms, reach us at:
Email: info@firerio.com
Subject: Legal
Company: Firerio

Scroll to Top